On 12 August 2012 01:20, Jun Ping Du <j...@vmware.com> wrote:

> Thanks Ted. Those are very good suggestions as backup solutions when JIRA
> is down.
> Besides alleviating the impact of JIRA downtime as you mentioned above, do
> we think of some way to keep JIRA system highly available? It is a little
> embarrassing that we deliver all kinds of HA systems to rest of world, but
> we suffering from this. :(
>
>


Whatever happened with JIRA it took down the entire VMWare Host; Tony and
some of the other volunteers have had to build up a new rack specifically
for JIRA.  If you were willing to offer the ASF some extra VMWAre licenses
or tools, then infrastruct...@apache.org are the people to talk to.
Otherwise, people are going to have to wait for the volunteers to get the
new disks brought up at the rack at Oregon State University, rebuild the
database and gradually bring things up.

One problem that JIRA suffers from is all the JIRA client tools generate
load as soon as it comes back online, as do all the people -there's a heavy
peak load on service resumption. A way to help the team is for everyone to
not rush to JIRA when it comes up, but instead let it warm up gradually.

As for the irony, the ASF Infrastructure people are not fans of JIRA. It
may be built from a lot of Apache code, but it takes handholding to keep
going. Which is something we should strive to avoid in our own systems.

-steve

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