Jörg Schaible wrote:
Hi Dennis,
Dennis Lundberg wrote on Thursday, June 29, 2006 6:44 PM:
Jörg Schaible wrote:
Hi folks,
just a heads up, but it seems the JIRA is b0rged somehow
for anonymous users. Just browse to a project like SANDBOX
when you're not logged in and try to create an issue. JIRA
presents you a combo box with a *very* limited list of
available projects. This is quite surprising and I already
recognized users that claim, they will not report any issue
anymore, since they are not able to create a new one.
- Jörg
I think this is by design. I also believe Bugzilla works in
the same way.
Here's a snippet from ASF JIRA frontpage:
"Welcome to Apache's JIRA issue tracker!
Anyone is free to find issues. You must register and login if
you want
to create, comment, vote, or watch issues. Only developers can edit,
prioritize, schedule and resolve issues."
The problem is the user experience. An anonymous user browsing e.g. SANDBOX can click
"CREATE NEW ISSUE" and JIRA offers then a list of unrelated projects. In
Bugzilla you could enter your bug report and you were requested to login committing the
issue. But here the usder is stuck and does not know, why he suddenly does not find the
project any longer. Not a single hint, that he must register.
Aha, I misread your previous post. Now I found the correct link. It is
"CREATE NEW ISSUE" right below the ASF logo.
To me the problem is that some projects (well 6 of them anyway) seem to
allow anonymous posting of issues. This is inconsistent to users.
If we want users to log in before they post issues, and I think we do,
then the user who clicks on the link mentioned above should end up on a
page that tells the user to log in or create an account before they can
create an issue. I'm sure if/how this can be accomplished though.
Or we can do like Codehaus [1] does - they have removed the "CREATE NEW
ISSUE" link completely. It will appear on every project if you have
logged in.
[1] http://jira.codehaus.org/secure/Dashboard.jspa
--
Dennis Lundberg
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