There have been examples of successful role accounts in the past - or, at
least role accounts that have attempted to edit in a way that is respectful
of our policies whilst maintaining information about their company.
http://en.wikipedia.org/wiki/User_talk:USSTRATCOM_PAO is one from en:wp.
Yes, the OTRS idea might be a good way to go about this.

But with role accounts for organisations that have an educative mission
(especially GLAM sector) I would have thought it would be an important step
for us to allow/accept this kind of editing. We want their expertise and
direct involvement and if they are going to let their staff edit Wikimedia
Commons in office-hours then they will want to have some official
recognition of that fact - i.e. a role account.

For a cultural organisation to actually make the step of having a staff
member edit, officially, as part of their job of increasing awareness (and
correct/detailed information) about their institution's collection is an
extraordinarily important step. I would argue that we should do whatever we
can to make them feel welcome and supported. This is not the same as a PR
person trying to 'spin' an article about a corporation - which would be a
CoI. This is about someone trying to make the mission of their cultural
institution fit with our mission - sharing knowledge of a particular aspect
of culture with the rest of the world.

Best,
-Liam [[witty lama]]

On 7/28/09, Gnangarra <[email protected]> wrote:
>
> Maybe we could request that GLAM role accounts verify their identity via
> the OTRS system the same way we ask for licensing verifications.
>
> When the person in the seat changes then they can send a new email
> confirming the change in opeator, as it stands at the moment there is
> nothing to confirm that the person is actually authorised to act on behalf
> of the University except whats said on a user page.
>
>
> 2009/7/28 Erik Moeller <[email protected]>
>
>> And, here's another example of a recently created role account -
>> please be nice to them:
>>
>> http://commons.wikimedia.org/wiki/User:EgyArt
>> --
>> Erik Möller
>> Deputy Director, Wikimedia Foundation
>>
>> Support Free Knowledge: http://wikimediafoundation.org/wiki/Donate
>>
>> _______________________________________________
>> Commons-l mailing list
>> [email protected]
>> https://lists.wikimedia.org/mailman/listinfo/commons-l
>>
>
>
>
> --
> GN.
> http://gnangarra.redbubble.com/
>
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>
>


-- 
wittylama.com/blog
Peace, love & metadata
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