I'm in exactly the same boat, I didn't specify that I want black/silver, but
when I try to write to [EMAIL PROTECTED] with the rt.internal... string in I
get the same error/

Justyn

On 12/07/07, Visti Andresen <[EMAIL PROTECTED]> wrote:

As the advanced unit was only depicted in black/silver I did't write any
note regarding the colour of the unit.
As this has changed I tried to write to [EMAIL PROTECTED]
(with the [rt.internal.openmoko.org #18xx] included in the subject),
telling them that I liked the black/silver combination.
(And querying about the status of the order confirmation)

This only gave me an e-mail with the subject "Could not load a valid user"
And the message:
RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email.

Have tried to write to [EMAIL PROTECTED] without the request tracker
code, no error nor reply...


I hope my order isn't lost inside there system somehow as I want the
unit quite badly.

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