IRC and lists are great tools at sending and distributing information fast. However, as more users, especially ones with little to no experience with linux, begin purchasing neo's these lists will be inundated with drivel. There is only ~1000 people on this list and look at simple problems with a glitch with gmail. I get 90+ messages about "is gmail broken," "gmail isn't working," "I think it is gmail," etc. Do you really want to check your inbox and get 5000-10000+ messages about simple mundane things as the neo's are released to the mass market? I suggested a forum to act as a buffer between the public and IRC/lists. The IRC/lists can be for developers/advanced users and consumers can stay in the forums.

adam


Jeff Rush wrote:
Steven ** wrote:
Is that searchable?  Is it threaded?  Will there be someone on 24/7 that
is knowledgable and helpful?

I understand that some people love IRC and mailing lists.  But users
expect to search and ask questions in a forum, not on a mailing list and
IRC.  I think it's about time for some forums.

I'm not sure where you get "users expect to search and ask questions in a
forum" from.  And how does a forum provide "24/7 someone knowledgeable" in
such a way that a mailing list cannot.  I'm confused.

Mailing lists aren't exactly fading away, and many people dislike forums.  In
this case, it won't help if those with questions i.e. users flock to the
forums, if those with the answers, the more core developers use mailing lists.
You'll need community concensus, or a team to copy material between the two
discussion arenas, similiar to how we have people who have stepped forward
(thanks!) who clip useful stuff from the lists and put it on the wiki.

-Jeff

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