Small update: OM kindly has (or will) refunded us the difference between ground and 2nd day -- thus the situation is resolved and we are patiently and passionately waiting ;-) By that email I thought to collect some kind of statistic from the reactions of people if that was common situation, and it seems it wasn't, so that is good, and distributor I guess did good job after all.
My comment: As for overreacting -- being open source should never imply worse quality. Besides being opensource, freerunner is a commercial product, thus I don't think we should lower the bar and our expectation from the provided 'service' and 'goods': sure thing we should be a bit 'relaxed' when it gets to hardware since it is somewhat harder in phone-world to select and combine pieces which satisfy openmoko project requirements. Sure thing we can lower a bar for the state of software as it is shipped now -- openmoko was intended to be a community project and OM's team did its best to get HW ready as soon as it is ready so community could get is hands dirty ;-) Service (ie shipment etc) is completely other side of the medal. On Mon, 14 Jul 2008, ian douglas wrote: > Flemming Richter Mikkelsen wrote: > > On 2008-07-11, Yaroslav Halchenko <[EMAIL PROTECTED]> wrote: > >> we ordered it with 2nd-day air it got shipped Ground, thus instead of 2 > >> days we have to expect it in 1 week. > > Don't you overreact? I think a few extra days will not kill you. > > I understand you want them ASAP, but it is prob. too late to > > change anything now. > There's also the matter of being *charged* for 2nd day air shipment and > getting ground shipment... and getting the shipping difference refunded. > -id > _______________________________________________ > Openmoko community mailing list > [email protected] > http://lists.openmoko.org/mailman/listinfo/community -- Yaroslav Halchenko Research Assistant, Psychology Department, Rutgers-Newark Student Ph.D. @ CS Dept. NJIT Office: (973) 353-5440x263 | FWD: 82823 | Fax: (973) 353-1171 101 Warren Str, Smith Hall, Rm 4-105, Newark NJ 07102 WWW: http://www.linkedin.com/in/yarik _______________________________________________ Openmoko community mailing list [email protected] http://lists.openmoko.org/mailman/listinfo/community
