Ian, Not sure myself of the clear separation between community and support lists, but perhaps this is more of a support question?
Chris On Jul 17, 2008, at 11:12 AM, ian douglas wrote: > never did see an update on this from anyone at OpenMoko ? > > -id > > > ian douglas wrote: >> That is, what does it cover? >> >> I have a box of Freerunners beside me, but they've been purchased >> as a >> bulk order for 10 other buyers, so I don't want to open the boxes >> to see >> if there's any warranty information inside. >> >> My impression was that the 14-day warranty on single units and 28-day >> warranty on bulk orders was to cover DOA units only. That if the >> whole >> thing failed to power on despite charging, etc.etc. that it could be >> returned. >> >> Does the warranty cover more than this? ie: if we only have a 14/28 >> day >> warranty to return a broken Freerunner, who has communicated to us >> what >> defines "broken" ? >> >> There's obviously been a huge amount of traffic on the list today >> about >> the GPS unit in the Freerunners and Joerg has hinted at a possible >> hardware fix to follow a software fix in the kernel. Does our >> warranty >> cover "recalls" for fixes like this? If the hardware fix occurs after >> our 14/28 day warranty period, does that mean we'll have to incur >> some >> cost for the fix besides shipping the units back to OpenMoko? >> >> I'd also like to add this warranty info on the wiki. >> >> -id >> >> _______________________________________________ >> Openmoko community mailing list >> [email protected] >> http://lists.openmoko.org/mailman/listinfo/community > > _______________________________________________ > Openmoko community mailing list > [email protected] > http://lists.openmoko.org/mailman/listinfo/community _______________________________________________ Openmoko community mailing list [email protected] http://lists.openmoko.org/mailman/listinfo/community
