I think this is just the difference in mentality. I'm from Russia, and here when you buy something you have to believe only to what you see. If a company says "It's the best thing in the world" I don't believe it. But I see that it's good. So I buy it. Here the situation is similar. OpenMoko sells GTA02 as a GSM phone. But I read mailing list. I study wiki. I know that the phone has some important issues. But I still love the phone and the idea despite of the fact of issues. But I also would like to have replacement parts shop :)
Vince M. Clark wrote: > > I would expect OM to warranty hardware defects. A DIY fix is acceptable as > long as it doesn't require special tools or create potential to do more > damage. I would much rather have OM ship me a replacement part than have > to send the phone back. > > ----- Original Message ----- > From: "Yorick Moko" <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED], "List for Openmoko community discussion" > <community@lists.openmoko.org> > Sent: Wednesday, August 27, 2008 4:34:14 PM (GMT-0700) America/Denver > Subject: Re: Fourth Request: What is the warranty for the FreeRunner? > > On Thu, Aug 28, 2008 at 12:01 AM, Jim Morris <[EMAIL PROTECTED]> wrote: >> Leonti wrote: >>> In my opinion having only DOA right now is a good thing. >>> Right now Freerunner is a phone for developers and they should accept >>> the >>> fact that it can have some "imperfections". >>> I want this project to grow. >>> Do you imagine what would happen if everyone had warranty and discovered >>> gps >>> fix issue? Openmoko would broke on repairs (more on shipping costs). >>> But when it will be in a mature stage I thing we will need a warranty of >>> some kind. >>> >> >> I have to disagree, this phone was sold as a GSM phone, if for instance >> the GSM buzzing issue needs >> a repair that cannot be done by the end user then I think OM is >> responsible for fixing that issue, >> otherwise (at least in the US) they can be held accountable for false >> advertising, as with the >> buzzing the phone is unusable as a GSM phone which was its primary >> purpose. >> >> I am sure they will take care of this issue though, and "do the right >> thing". When the first batch >> of gta02 phones were sold, the "Developer only" and "not usable as a >> primary phone" issues were not >> well spelled out (if at all), and not spelled out at all on the OM store >> front. They have done a >> better job now of informing potential buyers, but there were an awful lot >> of phones sold initially >> without that disclaimer. >> >> I for one would have waited for GTA03 or later if it had been spelled >> out, just as I skipped GTA01 >> because it was well spelled out it was an alpha prototype for developers >> only. >> >> IMHO GTA02 was initially sold as "Ready for end users" or at least >> "Usable as a primary phone", >> which turned out to be incorrect. I think the endless discussions on this >> list are due to that mis >> perception by many of the people who bought the first batches of GTA02's. >> >> I only partially regret my early purchase though. I can afford to have a >> $400 play toy, it has kept >> me busy for hours on end trying to get it to work the way I want, however >> that will change if I >> can't fix the GSM buzz issue, the way I have been able to fix many of the >> other issues. >> >> >> -- >> Jim Morris, http://blog.wolfman.com >> >> _______________________________________________ >> Openmoko community mailing list >> community@lists.openmoko.org >> http://lists.openmoko.org/mailman/listinfo/community >> > > I partially agree with Jim Morris. I surely don't regret buying my FR > and I'm finding it a great toy. But he's right: it was sold to me as a > phone and I expect GSM usability from it in the future. It was not > advertised as a developer only phone, but as a phone ready for mass > production. At this moment people refuse to call me on the FR because > of the buzz. > > I'm very happy that the hardware engineers (like Joerg) are working on > this problem, because it really should be top-priority. I'm also still > hoping they find a sollution. > If not I will consider myself lucky that I bought it from a European > distributor and will use my warranty... > > But I'm a patient man; Go Hardware Engineers! :-) > > > y > > _______________________________________________ > Openmoko community mailing list > community@lists.openmoko.org > http://lists.openmoko.org/mailman/listinfo/community > > _______________________________________________ > Openmoko community mailing list > community@lists.openmoko.org > http://lists.openmoko.org/mailman/listinfo/community > > -- View this message in context: http://n2.nabble.com/Fourth-Request%3A-What-is-the-warranty-for-the-FreeRunner--tp786998p790627.html Sent from the Openmoko Community mailing list archive at Nabble.com. _______________________________________________ Openmoko community mailing list community@lists.openmoko.org http://lists.openmoko.org/mailman/listinfo/community
