> I contacted Elaine Turner in our sales department about this, and she > told me that the only issue she had ever known about was a person who > ordered the units to be delivered to the United States as 850/1800/1900 > phones, and then had the units shipped to Europe. > > When they contacted us to complain that they were not 900/1800/1900, she > showed them the order form where they had specified 850/1800/1900. > > If this is not the case with your order, and if Koolu made a mistake > with the order, please send email to sa...@koolu.com and I am sure that > Elaine will straighten it out. > > Otherwise you should have said "I wrongly ordered the North American > variant..." > > Warmest regards, > > maddog
I've suffered from this as well. In fact, when a group purchaseof 45 phones was organized by russian enthusiasts about a year ago, about half of phones arrived have been 850/1800/1900 and not 900/1800/1900 as they should. This was caused by mistake by pregrad.net service we used, not by our side. But due to quite hard import process (it lasted for months), it was next to impossible to recover :(. My Freerunner has GSM working in Moscow, but not 60 km from Moscow.
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