First step is to identify where the messages are going missing. SM or
Declude or Email Client.

 

Are you running BLKLST  ON in the Declude.cfg ?

 

From: [email protected] [mailto:[email protected]]
On Behalf Of Dave Beckstrom
Sent: Tuesday, April 22, 2014 5:42 PM
To: [email protected]
Subject: [MBF]Smartermail / Declude and attachments

 

I have a customer who about once a month will suddenly say they aren't
receiving emails that have attachments.  They claim the file sizes are well
below their max message size limit. 

Is there a way to whitelist any email to them that has an attachment?  As
far as I know, declude doesn't look at the attachments.  We have no virus
scanner and virus scanning in declude is disabled.   But at this point, I'd
like to pass through anything with an attachment and they can deal with the
spam.  Any ideas?

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