If migration is a possibility in the future, then setting up the same accounts 
on the other server would make migration easier.

Darin.

From: Martin Margheim 
Sent: Thursday, January 28, 2016 4:03 PM
To: community@mailsbestfriend.com 
Subject: [MBF] Re: Different Send | Receive Accounts

Thank you for the affirmation. 

 

The purpose in this instance is to work around a Microsoft Hosted Exchange 
service that made it impossible to connect using a Local Outlook

 

Granted, the reasons from Microsoft may be legitimate, they are not in the eyes 
of users. At 5:00 PM all is good then 15 minutes later, Local Outlook cannot 
connect to the Exchange Server. 

 

The first work-a-round was to use Outlook Web Access. However, the 
proliferation of Google Chrome has so many using it but when opening OWA, 
Chrome does not allow send of attachments. 

 

It gets more convoluted as FIreFox will work and Internet Explorer will work.

 

The proposed work-a-round is intended to allow the local Outlook to send 
attachments and have reply come back to the original email address so it 
appears in the Inbox which is opened by OWA. I may be causing more trouble than 
worth for a short term solution. A proposal may be going on the table to 
migrate away from MSHE and move to SmarterMail so the idea is an interim step 
approach.

 

However one looks at the situation, it is not nice!

 

Thanks for the feedback

 

From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com] On 
Behalf Of Darin Cox
Sent: Thursday, January 28, 2016 3:30 PM
To: community@mailsbestfriend.com
Subject: [MBF] Re: Different Send | Receive Accounts

 

This is a common setup for using external MX filtering services.

 

One example is customers on Hosted Exchange who use us for filtering, so our 
servers are the MX records, then we relay to a subdomain to get the mail to the 
Hosting Exchange environment... e.g. example.com has MX pointed to us and we 
relay email sent to u...@example.com to u...@onmicrosoft.example.com.

 

Another example is where outgoing mail is not allowed on the incoming mail 
server.  In that case, to avoid confusion with multiple accounts, we would 
typically set up the outgoing server with the same email account addresses, but 
on the sending server have the accounts relay to the primary incoming server 
via a subdomain as above.  That protects against local mail delivery on the 
sending server. Setting the sending server up with the same account addresses 
also give you the ability to switch quickly in the event of an outage at the 
primary incoming mail server.

 

So, yes, what you are mentioning is common, but at least in our case typically 
done with the same addresses, not different ones.

 

Hope this helps,

 

Darin.

 

From: Martin Margheim 

Sent: Thursday, January 28, 2016 1:10 PM

To: community@mailsbestfriend.com 

Subject: [MBF] Different Send | Receive Accounts

 

Is it reasonable to think one could set a second email account on a different 
server for the purposes of sending but have replies returned to the first email 
account.

 

Why? A recent change by Microsoft Hosted Exchange Servers has disabled the 
ability to send via the Exchange server. Thus, if a domain was setup on a 
SmarterMail server that would use that server for sending but have the account 
reply to the original Exchange server would retain continuity in email 
processing but still provide the ability to use Outlook and send messages as 
opposed to using Outlook Web Access which has issues sending attachments, 
particularly when using Google Chrome.

 

At 5:00 P.M., Friday, January 22, email worked fine. At 5:15 following 
Microsoft Updates to Hosted Exchange Servers, the Outlook clients were not able 
to connect. Then attempting to use Outlook Web Access, attachments cannot be 
sent if using Google Chrome. Rather a mess for the senders. 

 

Thus, the reason for the sending email address would relieve situations until 
an alternate email solution can be established and stop using Microsoft Hosted 
Exchange altogether.

 

Thanks for thoughts

 

Martin Margheim

Independent PC Consultant

ad...@kodot.com

727-365-3372

 

 

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