Since we had their service until this week, it’s too soon to know yet if this is a problem. I mean, it really is a scam: when this first came up years ago, we had critical emails being blocked by Barracuda. Pay the $20 to emailreg and the problem magically goes away. I’d rather not pay them, just on principle, but I’d also rather not go through all that hassle again.
As it is, I may not have much choice. The only contact provided on the emailreg web site is a form and they apparently never respond to those forms. If I can’t contact them, then they can’t fix their billing problem. Anyway, I take it from the couple of responses here that people aren’t really using emailreg. So I guess I’ll just let it go and see if we develop problems with emailreg. Thanks, Ben From: David Barker | Mail's Best Friend | 1-866-919-2075 Sent: Thursday, May 5, 2016 10:17 AM To: community@mailsbestfriend.com Subject: [MBF] Re: how to deal with emailreg.org? If you are not having the original issue with Barracuda and they are not responding then I would suggest to ditch the service. David From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com] On Behalf Of SM Admin Sent: Thursday, May 5, 2016 12:00 PM To: community@mailsbestfriend.com Subject: [MBF] Re: how to deal with emailreg.org? No suggestions? From: SM Admin Sent: Monday, May 2, 2016 10:44 AM To: community@mailsbestfriend.com Subject: [MBF] how to deal with emailreg.org? Hi all, Some years ago I ran into a problem with Barracuda where they were blacklisting us for no reason at all. The solution was to register with emailreg.org and pay $20/year. A lot has been posted on the Net about how emailreg is really part of Barracuda and it’s all a scam, but from my perspective, $20 was cheaper than the aspirin I’d need to sort out Barracuda’s problems. This has worked every year until now. This year, I needed to give them a new credit card number (same CC provider, CapitalOne, just a new number). However, once I entered the new number information, it wouldn’t process the renewal charge. I checked with the CC company and they said that emailreg is still trying to charge the old number. So somehow they’ve cached the old CC information and continue to try to use that, instead of the new number. I’ve tried using their online contact form, which is the only contact info provided on the emailreg web site, but they never reply. So now I have two questions: is it still worth bothering with emailreg and how do I get a hold of these people? Any suggestions? Thanks, Ben
