Hi Kris,

Info from UC Berkeley inline below. Hope this is helpful.

Benjamin Hubbard
Manager, Production Services
UC Berkeley | ETS


On Dec 14, 2011, at 1:10 PM, Christopher Brooks wrote:

> Hi Kris,
> 
>> 1) What is the current storage amount per user?
> 
> We don't measure this as we don't allow users to upload their own
> videos, we only do scheduled lecture recording and events at the moment.
> If a faculty member is teaching a course and in a lecture capture
> enabled room then it can be recorded for them regardless of how many
> other courses they might be teaching.

UC Berkeley has more or less the same situation. In addition to our automated 
lecture capture services, we also provide video production services for campus 
events, scholarly activities, news and promotional pieces etc. In the very 
earliest days of webcast.berkeley we charged our clients a hosting fee that was 
$.40 per/MB. Obviously the cost of storage has come down significantly since 
then and we are also offloading a major portion of our hosting to YouTube.

We are considering providing more services that empower the campus community to 
produce and publish their own videos so I am interested in what you discover. 
Would you be willing to share any responses from off-list?

> 
>> 2) What is the current retention policy - how long do files/videos
>> last? Is there an auto-destruction date or time? Is there the ability
>> to extend that? 
> 
> We keep the raw media that is captured by recording devices for at
> least 2 years unless the instructor asks for it to be destroyed before
> that.  This time amount is an autodestruct, so they need to request
> that it be kept longer if they want it longer.
> 
> We haven't offered the service for two years yet, but, my guess is that
> we'll keep data for users past this point only on a case by case basis,
> and that we will encourage users to export video to their local systems
> (in the case of a Department or College), or offer a minimal fee for
> the storage.  This is pretty presumptuous on my part though.

For published videos, we make no guarantees but rarely take anything offline. 
This summer was a pretty major exception to that rule, given the fact that we 
/finally/ retired our Real server and took a number of courses that were only 
available in Real offline. 

All of our videos are archived indefinitely on data storage tape soon after 
they are published. After the data is verified on tape we delete the working 
files from our production environment. This is done by semester for courses and 
more regularly for events and other productions.


> 
>> 3) Is anything done in terms of archiving past
>> videos/courses and if so any restore possibilities?
> 
> From the raw video we keep we can restore a video for student playback
> with 24-48 hour turn around time.
> 
> We also keep videos in our playback tools for at least 30 days past the
> end of the course.  We're considering at the moment what it would take
> to extend this (and plan to measure demand).
> 
> Here are a couple of links to our published terms for faculty:
> 
> http://www.usask.ca/its/services/e_learning/lecture-capture/frequently-asked-questions-faqs/index.php
> 
> http://www.usask.ca/its/services/e_learning/lecture-capture/terms-of-service/index.php
> 
> We do space estimates on a per course per semester basis.  We have 13
> weeks of courses at 3 hours per week.  For engage we need
> 2.4GB/lecture, so this works out to roughly 100GB/course for storage.
> For working directories I think we're aiming for several hundred
> gigabytes, so that failures don't stop other lectures from processing.
> For archiving, believe it or not, it's actually less data.  Roughly
> 1.5GB per lecture, so we use around 60 GB/course.
> 
> We're doing a dozen courses/semester now, and thinking of doubling that
> next year.  So we'll be using 6.5 terabytes of archive once the first
> lectures begin to expire from archives.  Predicting doubled growth for
> three or so years of offering this service.
> 
> Regards,
> 
> Chris
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