How Apple support got it so screwed up

[Eric Rasmussen]

Those of you who are interested in such things may find my new theory 
of how Apple's support staff got the history of the early Mac system 
software so screwed up in the Knowledge Base (the new material starts 
with the second paragraph) worth a look:

http://homepage.mac.com/chinesemac/earlymacs/
This is entirely thanks to Willi Kusche, who snared the CD in question 
on eBay and generously helped me with access to the disk images.

Eric


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