Charlie Wilson wrote: "I am concerned that some of my e-mail is being identified as spam. I work in the hospitality industry representing destinations. In the course of this work, I send individual e-mails to clients in my ACT! database on a daily basis using the ACT! word processor. About 4 times a year, I do a mass e-mailing to a database of 1400 clients. The ACT! word processor merges the contact names with the document template to create personalized messages. Lately, I have received a couple of reports from people who have found some of my e-mail messages in their spam folder. One report was from a colleague who has never been a recipient of any of the mass mailings. On the other hand, I do get replies to some of my messages, so those are getting through."
Michael Lewis replied: "I have a problem where my provider is flagged as a spammer. Why? Because a lot of the people that use my provider simply forward their email from there automatically to their AOL accounts. AOL sees a bunch of spam coming in and assumes it is coming from my provider rather than actually being forwarded from an email account to one of their customers and flags the provider as a spammer. Then, I can't send email to my clients that have AOL accounts. AOL puts them on a blacklist, and then I can't send mail to Comcast and a couple others that use the black list. My provider has argued with AOL tons of times but AOL refuses to change their scripts that check incoming email." In my capacity as e-mail coordinator for a chapter of a writers group, I send announcements of job opening to about 300 members who wish to receive e-mail from the chapter. I use the blind carbon-copy feature and include the advertiser as a recipient. Then, I e-mail an invoice to the advertiser. Sometimes, the advertiser e-mails back, "Okay, I got the invoice. When are you going to send the ad?" Apparently, some ISPs block AOL mail sent with to blind carbon-copy addresses and don't bounce to the sender. Thus I don't know how many recipients are not receiving the posts. I'm surprised that AOL refuses to change scripts that check incoming e-mail. The AOL postmaster's phone number is 888-212-5537. That's one number that they answer on the first ring. Michael Michael S. Altus, PhD, ELS Intensive Care Communications, Inc.® Biomedical Writing and Editing Baltimore MD; [EMAIL PROTECTED] ************************************** See what's free at http://www.aol.com. ************************************************************************ * ==> QUICK LIST-COMMAND REFERENCE - Put the following commands in <== * ==> the body of an email & send 'em to: [EMAIL PROTECTED] <== * Join the list: SUBSCRIBE COMPUTERGUYS-L Your Name * Too much mail? Try Daily Digests command: SET COMPUTERGUYS-L DIGEST * Tired of the List? Unsubscribe command: SIGNOFF COMPUTERGUYS-L * New address? From OLD address send: CHANGE COMPUTERGUYS-L YourNewAddress * Need more help? Send mail to: [EMAIL PROTECTED] ************************************************************************ * List archive at www.mail-archive.com/computerguys-l@listserv.aol.com/ * RSS at www.mail-archive.com/computerguys-l@listserv.aol.com/maillist.xml * Messages bearing the header "X-No-Archive: yes" will not be archived ************************************************************************
