Randy <[EMAIL PROTECTED]> escribió:
Here's something think might be helpful for the novice or
inexperienced computer user: Develop two top ten lists - the first,
top ten things (in sequence) that a user should do for computer
safety and performance and second, a top ten list of the most common
computer problems and the most typical causes or sources. Of course
ten is an arbitrary number; maybe it's 5 for one list and 12 for the
other. But it occurs that it might be good for a lost user (as I
often am) to have some ideas of what to consider when yet another
problem crops up. Hopefully, the lists would be based on the pooled
experience of people, like many here, who have dealt with a lot of
various problems. Just an idea. Bet this list could do a good job
generating both lists. Okay, maybe would need separate lists for MAC
and PC (or no problem list for MAC?)
First, a Macintosh computer is a Mac, not a MAC. For MAC, see
http://en.wikipedia.org/wiki/MAC_address.
I have a pretty good list from a long time ago--maybe 1994 or earlier,
when PC parts were much more expensive--and it's been helpful many
times. This was a reply to a befuddled user several years ago:
---------
Blue screens of death [crashes, etc.] can mean the program has stopped
behaving normally, and is running random data instead of code. This can
be caused by (in order of decreasing likelyhood and increasing horror):
1) Corrupt prefs or other files, often fonts
2) Missing dll, or file conflicts
3) Bad RAM
4) Bad external device or cable or termination
5) Bad hard drive
6) Bad power supply
7) Bad motherboard
Be an acrobat. Keep your fingers crossed while reinstalling everything
from your backup disks to a reinitialized or reformatted hard drive.
Have you tried a different power cord or battery?
---------
Randy - does that fit your requirements?
I will add to the list that there are plenty of important documents
online at a variety of help and mfg support sites. I bought a new Epson
scanner last week, installed the software and discovered that it 'broke'
Photoshop completely. I found parallel solutions at both Epson support
and Adobe. The scanner works fine now. Add online support sites to your
solutions list on YOUR web site.
Betty
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