Outsourcing Works, So India Is Exporting Jobs
By ANAND GIRIDHARADAS
Published: September 25, 2007
MYSORE, India --- Thousands of Indians report to Infosys Technologies'
campus here to learn the finer points of programming. Lately, though,
packs of foreigners have been roaming the manicured lawns, too.
Many of them are recent American college graduates, and some have even
turned down job offers from coveted employers like Google. Instead, they
accepted a novel assignment from Infosys, the Indian technology giant:
fly here for six months of training, then return home to work in the
company's American back offices.
India is outsourcing outsourcing.
One of the constants of the global economy has been companies moving
their tasks --- and jobs --- to India. But rising wages and a stronger
currency here, demands for workers who speak languages other than
English, and competition from countries looking to emulate India's
success as a back office --- including China, Morocco and Mexico --- are
challenging that model.
Many executives here acknowledge that outsourcing, having rained most
heavily on India, will increasingly sprinkle tasks around the globe. Or,
as Ashok Vemuri, an Infosys senior vice president, put it, the future of
outsourcing is "to take the work from any part of the world and do it in
any part of the world."
To fight on the shifting terrain, and to beat back emerging rivals,
Indian companies are hiring workers and opening offices in developing
countries themselves, before their clients do...
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