Here are two links from the support area - hope they help. If they
don't work, go to the Symantec web site, navigate through the support
area, select the product, and (at the bottom of the page) "Search Our
Solutions Library." The second link is for the Norton Removal Tool,
which you might need to run before trying a fresh install of the new
product. Good luck.
http://service1.symantec.com/SUPPORT/sharedtech.nsf/0/d9daa481fb01b54c652571fc004821ca?OpenDocument&seg=hm&lg=en&ct=us
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2006100318422013&nsf=sharedtech.nsf&view=0&seg=hm&lg=en&ct=us
-Andy
Christopher Range wrote:
I have Norton SystemWorks 2005. The subscription renewal I got in
Aug.'06, expired last month, as expected so, I recently bought the NSW
Standard Edition Uprgrade. My problem is this:
1. If I install NSW 2005, it obviously shows the subscription has
expired so, I try to install NSW SEU. I get an error so I un-install
NSW 2005.
2. If I install NSW SEU, it installs all the way except, nothing shows
up in the Start Menu or, on the desktop.
I feel like my brain is oozing out my ears from picking it for an answer.
I would appreciate some ideas on how, to fix this.
Christopher
/snip/
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