> It seems that it is connected to the network OK
>but it can“t access the Internet and the e-mail. 
>I have tried a lot of things to no avail.

Quick tests to get you started...

1) Ping the router: positive response confirms connection up to the router

2) Browse to http://17.149.160.49 If this works and www.apple.com fails you 
have a DNS problem.


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