I've used them 3 times now for large pickups, never a problem.  Are you sure
it isn't user error?

If it's a Dell product, Dell will do it for free.

http://support.dell.com/support/topics/global.aspx/support/recycling/en/prod
uct_recycle


> -----Original Message-----
> Has anyone actually been to this place and managed to unload? When I
> called I repeatedly got the "we are not accepting computers at this
> time" routine. If their situation has changed that would be good.


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