Well, I'm making progress. Tried all suggestions w/o success but found
the root of the issue accidentally during the process. Outlook Express 6
only works when the user has administrative rights. OE6 gives error the
messages when trying to use it as a limited user. I have been able to
reproduce this consistently.
Has anyone ever heard of this and is there a solution/setting I am
missing or is this a bug? FYI, I was able to uninstall/reinstall OE so
that is not the issue. Also, I understand that while I could run OE as
an administrator, that would not be the safe thing to do (viruses,
spyware, oh my).
Thanks,
Richard
Andy Gallant wrote:
I checked the MS Knowledge Base and got some OE-related hits that
looked, well, interesting.
1. http://support.microsoft.com/kb/917288: Error message when you
open the Windows Address Book or you open Outlook Express after you
install cumulative security update 911567 (MS06-016). CAUSE - Most of
the time, these symptoms are caused by a corruption in the Address
Book. Frequently, the corruption occurs over time in address books
that were created in older versions of Outlook Express. Earlier
versions of Outlook Express did not detect this corruption, and the
address book functionality was not affected. After you install
cumulative security update 911567, Outlook Express examines each
address book file for corruption. If Outlook Express detects
corruption, you receive an error message.
2. http://support.microsoft.com/kb/269777: OLEXP: Error Message:
Address Book Failed to Load. CAUSE - The Windows Address Book file
used by Outlook Express is marked with the read-only attribute.
3. http://support.microsoft.com/kb/239135: Error Message: The
Message Could Not Be Sent. Some of the Recipients for This Message Are
Not Valid. CAUSE - This issue can occur if the Wab32.dll file is
damaged.
There's also a recently updated page on the System File Checker tool
at http://support.microsoft.com/kb/310747/en-us. The /scannow option
looks like the one to try, but since it could make changes, I would do
a full backup first, just in case.
Good luck.
-Andy
Richard P. wrote:
While I only use Thunderbird for email, in order to email photos,
Fuji Pix will only accept Outlook Express as a mail handler therefore
OE is set as the default. I'll check into Secunia Software Inspector
but all of MS Updates are current (but I will double check).
Richard P.
Andy Gallant wrote:
Well, I assume that if you want Thunderbird to be your default email
program, try changing that entry and see what happens. Myself, I
use Outlook and Thunderbird, but have never used Outlook Express.
The other thought is to check Microsoft Updates and or Secunia
Software Inspector to check the status of updates you might not have.
-Andy
Richard P. wrote:
Outlook Express is set to be the default mail handler in Outlook
Express/Options/Connections/Internet Properties/Programs. Let me
know if you need more info. FYI, WinXP, SP2. Thanks
Richard P.
Andy Gallant wrote:
What do you see on the Programs tab of Internet Options?
-Andy
Daniel Else wrote:
As alluded to in the IE 7 discussion of the past several days, MS
is offering free actual telephonic customer support for the IE7
installation. I don't have the number in hand, but it is
toll-free. You might give it a shot.
Dan
"Richard P." <[EMAIL PROTECTED]> 12/6/2007 12:30:37 PM >>>
Outlook Express 6 is no longer operational. As a rule, I never
choose to
use it (Thunderbird is default), but the Fuji Photo program
insists on
using it in order to email photos. It was working fine last week but
since then I've upgraded to IE7 from IE6. The error I now get when
trying to use OE6 is:
"The address book failed to load. Outlook Express is incorrectly
configured, please reinstall"
I don't know how to reinstall it, seeing as it came with the
computer.
Is this an IE7 issue? I would appreciate any suggestions.
Thanks in advance,
Richard P.
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