I decided to go ahead and set up the ATT DSL and see if I liked it.
I had signed up for the "elite" service which was to give me up to
6000kb/s. Of course she didn't tell me "up to" but said I'd get 6000
kb/s. I managed to figure out how to turn off the wireless in the
ATT modem so I could continue to use my Apple Airport Extreme. It
took me all day and part of the evening but I finally had all the
computers in the house connected and everyone getting their
email...no small thing for me as we get mail from multiple sources
and none of them initially would come in with their old settings. My
husband who is totally tech ignorant was ranting and raving something
about why can't I just leave things alone. ;-) So it was a tense day
to say the least but I did get it all figured out. Then I started
testing the speed I was getting and it was waaaay below what she said
I would get and was paying extra for...I was only getting 3000 kb/s.
She said I should get between 3500 to 6000 kb/s and that maybe I
should just downgrade to the next lowest level whose high speed was
3000 kb/s so I'd get the fastest level of that. OK. I did so.
Then a few hours later, I was running more tests and the speed was
only 1200 to 2200 kb/s in a level that was to guarantee me
1500-3000. From the reading I was doing on DSLreports, it appears
they can "turn up and down" your speed remotely? So would they
deliberately make it so you only got the bottom of the level you paid
for? Would threatening to cancel make them give me what I paid for?
Jim just came out and told me that some video clips that he had been
able to play before now tell him that we don't have enough speed for
them to play correctly....and they play very jerky. He's definitely
not happy and neither am I. I feel like we're getting jerked around
with this speed thing.
So, I decided to hook the comcast cable back up and unplug the dsl.
The cable modem shows activity but I can no longer connect to the
internet. I even turned off the wireless and plugged the cable
directly into the Mac Pro.....shows ethernet is on but no connection.
Then I plugged it directly into my laptop....same thing. So the
cable, which had been working just fine is now useless and the DSL is
too slow for what we need it to do.
Besides just bitching and unloading my frustration on here, I am
asking for some simple explanation of how these two forms of internet
connection work differently and how I can go about getting the cable
modem to go back out to the 'net again. Do I have to get down on my
knees and cry and beg Comcast to come fix it and promise never to
cheat on them again? Can you not have both DSL and cable connections
in the same house even if on separate machines?
I'm sitting here in Broadband Hell , watching the freezing rain fall
on the 1" of snow we got this a.m. and feeling sorry for myself. I
have to stop and remember that Tulsa has had no electricity for a
week and are getting bombarded yet again. So feel free to smack me
upside the head and tell me to get over it! <g>
But if you can get my cable to work again on even one machine I'd be
soooo grateful.
Paula
IN/USA
Life should NOT be a journey to the grave with the intention of
arriving safely in an attractive and well preserved body, but rather
to skid in sideways, chocolate in one hand, wine in the other, body
thoroughly used up, totally worn out and screaming "WOO HOO what a
ride!" Have a wonderful day!
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