>I think you need to separate the problems.

Good advice.

>1.  Deal with the HD problem.

Definitely. You can't fix the problem if you can't get to your iTunes 
files and if you have your iTunes files you don't have a serious problem. 
Just some configuration issues.

Getting a large external drive was a smart move. Your error was not 
checking Apple's tech note on how to move the music library. They provide 
a detailed step by step. If you had Googled on "iTunes Windows move music 
library" you would have found it right away.

Even if you don't know a lot about computers you can rely on your 
non-computer common sense. Think about it this way. If someone moved your 
CD collection and did not tell you where they moved it to, what would 
happen the next time you went to play a CD?

>2.  Deal with Itunes.

You may not have to be so extreme as a total reinstall. The files to look 
for are the "iTunes Music Library.xml" and the "iTunesLibrary.itl" files. 
Since you moved the music files these probably no longer have correct 
information. You can fix these by pulling them out and then importing the 
xml file. Apple has a Tech Note with the step by step "How to re-create 
your iTunes Library" 
http://docs.info.apple.com/article.html?artnum=93313. There are links 
there for dealing with other situations.

There will be a set of iTunes files for each username so you will need to 
do this for each one.

I think your biggest mistake was calling Geek Squad. They did not know 
how to handle a common problem with a well documented solution. Fixing 
things according to Apple's directions will now be more difficult because 
you and they have messed with the file locations too much.

Worst case you will have to reimport just the music files and that will 
lose all the extra information that was in the xml file.


*************************************************************************
**  List info, subscription management, list rules, archives, privacy  **
**  policy, calmness, a member map, and more at http://www.cguys.org/  **
*************************************************************************

Reply via email to