Have you tried resetting your iPod?
Toggle the Hold switch on and then back off, then press & hold the Select and Menu buttons for at least 6 seconds. The Apple logo will appear when reset.

b_s-wilk wrote:
I have a 4 gen 20 GB HP iPod--bought it in 2005. I haven't used it much since I got my pink Nano last Fall. It worked OK last time I used it a couple of months ago, but won't start up, even after charging overnight. When connected to my Mac, iTunes first displays all contents, then says it's corrupted. I can't get iTunes to update iPod software before it locks up. Yes, iPod's backed up!

iPod will only start up with Menu + Select. Startup shows apple, folder with ! and www.apple.com/support/ipod. When I put it into Diagnostic Mode, apple is backwards. I'm not sure of all the diagnostic items. Does it need a new battery, or something else? DIAGNOSTICS:

IRAMPASS
5IN1
    SDRAMPASS
    CHKSUM: 64718 OK
    RTC: 57
    USBFAIL NOCON [when connected via FW]
    USBPASS [when connected via USB]
A2D
    RD BATT 627
A2D TEST
    ID 74
    VCC 249
    BATT 625
    TEMP 368
    ACC 255
CHGR CURR [I switch between FW and USB chargers]
    when FW CHARG = CHGRING
    when WUSB500 = CHGRING
FW TEST
    NOCONECT
    [iPod is connected to charger via FW]
KEY [all keys work]
    KEY TEST
    KEY FAIL
    TEST END
HP TEST
    HP 1
    HOLD SW
    HOLD 0
HDD SCAN
    HDD PASS
HDD R/W
    19 GB
    HDD PASS
SMRT DATA
    RETRACTS 19
    REALLOCS 5
    PENDING 1
DISKMODE - gives startup screen, says DO NOT DISCONNECT, then dies

WHEEL
    TOUCH
    0:8186003A
    1:8602013A
    2:8000023A
    3:8023033A
    4:806043A
    5:8001053A
    WHELTEST 46
CONTRAST - shows Black, grey, bright blue w/backlight
    PWM [0-255, then backlight goes out]
    now stuck in Contrast mode
SN
    0001114CD4520F7Y
    PE435A000500138201723A FF FF
AUDIO [passes--loudly]
STATUS
    OPTRXLCD HP1
    WFWPW
    WOUSBPWR
DRV TEMP
    DRV TEMP
    CUR: 29C
    MIN: 7C
    MAX: 60C
IRAM TEST
    PASS
    HITPLAY
    RESET

thx,
betty


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