Our church uses Centurytel for it's ISP. One of only two High Speed
options available to us.
Opened out bill and notice a notice that the terms of our usage have changed.
Checked out the usage agreement on line (was not enclosed)
Note the limits:
F.Storage Availability. Certain Services have limited storage
capacities and/or capabilities. CenturyTel reserves the right to
delete, without prior notice, files from any directory or mailbox if
the associated storage limitations are exceeded. You should contact a
CenturyTel Customer Service representative to determine whether
additional storage space can be obtained for a particular Service.
The current storage limitations for Broadband Service are as follows:
* Free personal Web space (not for commercial use): 5MB per Web site
* Other Web space: 5MB per Web site unless purchased separately
or supplied with your applicable Service plan
* Newgroups: 5GB of downloads per month
* Email: 1GB per mailbox. Read messages may be removed from
servers 30 days after delivery. Unread messages may be removed from
servers 60 days after delivery. Furthermore, CenturyTel reserves the
right to deactivate centurytel.net email accounts that have not been
accessed for a period of 120 days.
Notice this part of the agreement lower down on the page.
D.Changes to Service or Features. CenturyTel reserves the right to
change any of the features, Content or applications of the Service at
any time with or without notice to you. This includes the portal
services we may make available as part of the Service or for an
additional charge.
Also note this part of the agreement:
iii. Termination and/or Suspension by CenturyTel. CenturyTel reserves
the right to change, limit, terminate, modify or temporarily or
permanently cease providing the Service or any part of it with or
without prior notice if we elect to change the Service or a part
thereof or if you violate the terms of this Agreement. If CenturyTel
terminates your Service under this Section 9(A)(iii), you must
immediately stop using the Service and you will be responsible for
the applicable fees and/or Equipment charges set forth in Sections 8,
9(A)(i), and/or 9(A)(ii). If your Service is reconnected, a
reconnection fee may apply.
B.Deletion of Data upon Termination. YOU AGREE THAT IF YOUR SERVICE
IS TERMINATED FOR ANY REASON, CENTURYTEL HAS THE RIGHT TO IMMEDIATELY
DELETE ALL DATA, FILES AND OTHER INFORMATION (INCLUDING EMAILS,
ADDRESS BOOK AND WEB STORAGE CONTENT) STORED IN OR FOR YOUR ACCOUNT
WITHOUT FURTHER NOTICE TO YOU. C. Return of Equipment upon
Termination. If your Service is terminated for any reason prior to
the end of the first year of service and you received Equipment at no
charge from CenturyTel, you must return the Equipment to CenturyTel
or you will be charged for the Equipment.
I am not going to post the whole document, but I bet many ISP's user
agreements look very similar to this one.
Basically as I read it, you are a slave to the ISP and have no
recourse except to find another ISP if you do not like them or
disagree with their User agreement.
By the way At one time Phone/telco's were covered by the Public
Utilities commission (Or similarly named group) within states.
I see now that we really are being taken to the cleaners by these
companies who claim no responsibility but to tell us what we can and
cannot do and change agreements at will.
Stewart
Rev. Stewart A. Marshall
mailto:[email protected]
Prince of Peace www.princeofpeaceozark.org
Ozark, AL SL 82
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