oh yeah, he should dld belarc advisor free and run it to find out what his serial number is for windows so when he gets the restore cd he can use it ...the reinstall will ask for it ...belarc will display all the serial numbers for his stuff ...he should print that and keep it !!
-----Original Message----- From: Robert [mailto:[email protected]] Sent: Friday, January 30, 2009 7:11 PM Subject: Dumb asked to give advice to dumber A friend has an older Dell laptop with Windows XP that won't connect wirelessly to internet. Maybe other problems, don't know. He knows nothing at all about computers, so he asked me for advice since I know next to nothing. He believes his problem is caused by viruses since he sees a message that his laptop has 178 viruses. Don't know where the message comes from, maybe an expired virus program from Dell or maybe a virus program that he paid to download from the web. He doesn't know what he downloaded, if anything, and he threw away all the CDs that came from Dell, including OS, since he didn't know what they were for. I told him to go to a local computer builder (not chain repair place) who might have an old Win XP OS on hand, tell them that he will pay to have the disk wiped and the OS reinstalled (ask price first), and say that if the computer won't work afterwards he will make no demand that the computer be fixed for that initial price. The computer is old enough that a high price to fix isn't wise, and he has no data that needs to be saved. Should I have told him something else? (I could try to fix for him but I am not that dumb.) ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** ************************************************************************* ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
