PC mag and several others put the failure rate as high as 33% for the 360. Arstechnica reported as high as 16% and at the time MS pledged 1 billion to fix the xbox line.
http://arstechnica.com/gaming/news/2007/07/microsoft-shares-360-defect-information-claiming-unacceptable-numbers-of-returns-and-repairs.ars On Thu, Apr 2, 2009 at 1:05 PM, Chris Dunford <[email protected]>wrote: > > I'm surprised it hasn't been mentioned that the xbox > > history of build quality isn't something to be desired > > also. I was in a best buy around the first xbox release > > and both customer trial units had red rings of > > death. > > There was an issue with a custom IC that failed in the early boxes. MS > switched to a different IC and fixed every box for nothing, whether it was > in warranty or not. I wouldn't call that a "history". But now Tom will... > > (Incidentally, compare MS's response with Sony's, which refused to do what > MS did when under-engineered PS2 DVD drives failed en masse. They charged > $129.95 to fix any unit more than 90 days old, thereby making additional > profit for each failure. Ours failed on the 91st day. They eventually > settled a class action suit at $25 or a free game per affected user. Thanks > a lot.) > > > ************************************************************************* > ** List info, subscription management, list rules, archives, privacy ** > ** policy, calmness, a member map, and more at http://www.cguys.org/ ** > ************************************************************************* > ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
