On Fri, Jul 31, 2009 at 9:34 PM, Richard P.<[email protected]> wrote:
> Last time I called WUSA about the poor reception problems, I asked the > receptionist for engineering and they put me through. The receptionist > usually doesn't have time to filter outside calls. Television broadcasters are notorious for being fairly unresponsive to viewers. The industry really doesn't view itself as serving the viewer, but rather the advertiser. Back in the day, radio stations had always been much closer to their listening audience than TV stations were to their viewers. That has changed a lot as radio has gone through a lot of consolidation, with local influence on the wane as programming more often than not is determined from afar. A TV viewer might be able to get an engineer on the phone, but it can be difficult these days what with all the problems that viewers are experiencing in the changeover to digital. There are surely many calls coming in to broadcasters about issues surrounding this transition. Indeed, most of the Washington area TV broadcasters, via their websites, and at times by means of slugging a scrolling message banner on the TV screen, provide a phone number at the FCC for viewers who have questions about reception. The stations themselves really do not want to have to deal with it, especially since the industry really didn't have much of a hand in the actual decision to move from analog to digital in the first place. Steve > > Richard P. > > On Fri, Jul 31, 2009 at 6:22 PM, [email protected]<[email protected]> > wrote: >> On Fri, Jul 31, 2009 at 4:12 PM, Richard P.<[email protected]> wrote: >> >>> You might want to try calling and talking directly to one of their >>> engineers. Letters just go to public affairs. >> >> You don't thnik that you have to go through public affairs to get to >> an engineer? I've been associated with the broadcasting industry long >> enough to know better than that. Unless one already has a direct line >> to engineering, you are going to have to go through a filter. >> >> Steve >> >> >> ************************************************************************* >> ** List info, subscription management, list rules, archives, privacy ** >> ** policy, calmness, a member map, and more at http://www.cguys.org/ ** >> ************************************************************************* >> > > > ************************************************************************* > ** List info, subscription management, list rules, archives, privacy ** > ** policy, calmness, a member map, and more at http://www.cguys.org/ ** > ************************************************************************* > ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
