I don't know if Apple will help you with this, but there's plenty you
can try yourself.
You can pry off the keys pretty easily and see how much dirt / hair /
"smutz" / is under each of them. Use something gentle to pry with. The
keys should simply lift off easily, and then press back on. Not
difficult to do. You can blow gently on the area to get the grunge
out, use a soft brush to move things out of the area, etc. and see if
this doesn't fix your difficulties.
If this doesn't fix the problem, get some "canned air" from Radio
Shack, or Office Depot, or Staples. Try cleaning under and around the
keys that no longer work with the canned air.
As above, get some "tuner cleaner" from Radio Shack, etc. and spray
under and around the keys that no longer work.
Or you may want to do this in reverse order, using tuner cleaner
followed by canned air to clean and then dry off all contacts.
It's been reported that you can also wash these keyboards in the
dishwasher. -- By themselves -- Without dish detergent. Simply run a
cycle with the keyboard (keys facing down) and then let dry -- a
looong time -- and reconnect. I've never needed to try this, but I've
read many times that it works.
If all else fails, I think replacement keyboards are pretty
inexpensive these days, but tuner cleaner and canned air have always
worked for me.
Mical Wimoth Carton
[email protected]
<From: Jordan <[email protected]>
Date: September 9, 2009 9:31:48 AM EDT
Subject: Keyboard problem
The nice Apple keyboard that I use on the iMac has a problem. The cde
and 3 keys have stopped working. Is there anything I can tinker with
that might fix this? It's a couple years old, but does anyone think
Apple will do anything for me on this?>
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