I uninstalled Zone Alarm Pro (after activating the Windows firewall).  So
far, things are better - loading web pages and documents.  FF still seems a
little sluggish at times, with IE being somewhat faster.

Thanks

Randall

On Tue, Dec 8, 2009 at 12:05 PM, db <[email protected]> wrote:

> Yes,
>
> Uninstall Zone Alarm Pro completely.  I think you are going to find that
> was the problem.
>
> Ever so often anybody's updates can and will break things and security
> software has deeper hooks into your machine than any other besides the OS
> itself.
>
> If it solves the problem, contact ZA support and let them tell you how to
> fix it.  You might have to go back to the previous version and don't do
> updates until they fix the problem.
>
> db
>
> Ranbo wrote:
>
>> *Thanks,
>>
>>
>> I couldn't get Fire Fox to load, so downloaded a new version and it now
>> seems to be working better (opens links, loads pages, etc.) though some
>> pages are still pretty slow.  I'll do these other steps as well.  Should I
>> uninstall some of the spyware programs and uninstall Zone Alarm Pro,
>> including firewall (while turning on Windows firewall) to see if this
>> improves loading speed?
>>
>> Randall
>> *
>> On Tue, Dec 8, 2009 at 2:47 AM, db <[email protected]> wrote:
>>
>>
>>
>>> Uninstall the whole virus package you installed, turn windows firewall
>>> back
>>> on for some protection and see if that
>>> improves things.   If so, google the symptoms related to that software.
>>>
>>> Sometimes security packages go wrong...
>>>
>>> db
>>>
>>>
>>>
>>>
>>> Ellen Rains Harris wrote:
>>>
>>>
>>>
>>>> Operating system?  Amount of RAM?
>>>>
>>>> Generally, you don't need a firewall in any Win version after 2000.
>>>>
>>>>
>>>> ----- Original Message ----- From: "Ranbo" <[email protected]>
>>>> To: <[email protected]>
>>>> Sent: Monday, December 07, 2009 3:57 PM
>>>> Subject: [CGUYS] Consternation over Computer Constipation - help!
>>>>
>>>>
>>>>  Once again I seek the wisdom that is so generously dispensed here.  My
>>>>
>>>>
>>>>> Dell
>>>>> desk top just doesn't seem to want to do anything right...or quickly.
>>>>> When
>>>>> I click on links nothing happens.  Sites don't load or only very, very
>>>>> slowly, hence the constipation metaphor.  IE freezes up and Fire Fox
>>>>> (which
>>>>> is what I usually use) is having the above problems.  Documents also
>>>>> open
>>>>> slowly.  These problems seem to have occurred or become significantly
>>>>> worse
>>>>> since I installed the upgrade for the free AVG software on Dec 1, when
>>>>> the
>>>>> previous version expired, so wonder if this has a role.  I notice that
>>>>> it
>>>>> now has a spy ware software, as well as the free Zone Alarm Pro version
>>>>> I
>>>>> downloaded maybe 2 months ago (the previous free version didn't have
>>>>> this
>>>>> as
>>>>> I recall).  I also have at least one other spyware program running, so
>>>>> wonder if I have too much of a good thing.
>>>>>
>>>>> My question is - I don't even know where to start to figure out what's
>>>>> wrong
>>>>> or how to fix it.  Are there simple steps I should take to see if the
>>>>> problem(s) get better? I can't even fix the message that says "Firefox
>>>>> is
>>>>> not able to show the Toolbar."  Don't know if this is related, but in
>>>>> Firefox, don't even have the back keys highlighted or functional.
>>>>>  Tried
>>>>> to
>>>>> reinstall Firefox but got a message and wouldn't even let me do this.
>>>>> One
>>>>> other thing - the program that is supposed to automatically begin to
>>>>> download pics from digital camera to PC also isn't working (and it once
>>>>> did).  Couldn't get this fixed, either.  Don't know if this might be
>>>>> related
>>>>> to other problems.
>>>>>
>>>>> Is my computer now like a very old person or car, where too many things
>>>>> are
>>>>> breaking down and it looks terminal??  Should I just start uninstalling
>>>>> questionable software?  I'm afraid if I start tinkering, I'll make
>>>>> things
>>>>> worse.  I have 1 gig of memory.  Should I add more?  Will this
>>>>> magically
>>>>> solve everything?! :)
>>>>>
>>>>>
>>>>>
>>>>> Thanks as always
>>>>>
>>>>> Randall
>>>>>
>>>>>
>>>>>
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