Does it matter what provider? I don't have underground service and I can't afford to switch. It's not a huge loss--I certainly don't lose any sleep over it. The main point is that cell/wireless service isn't as good or as universally available as it's cracked up to be, even in an area that's wired to the gills and that has lots of affluent customers willing to pay for high-end service. My point is that you have to pick a pretty extreme case to prove your point. I'm paying about $5 a month, hardly an "affluent" price for "high end service." I rarely encounter a dead zone. I'm more likely to have no service because I forgot to recharge my cell phone.
I have T-Mobile. Walking around the middle of DC with my son, there were plenty of places where I had either no reception or almost no reception, probably because of the frequency and large buildings. He has an iPhone. He often drives to/from friends places in Georgetown or Alexandria, and calls me along the way [hands free]. I can tell exactly where he is from the times his phone drops calls. It's in exactly the same place each time. There's another DC dead zone, I think along Rhode Island Avenue.
Also depends on your phone. If you're not using a Nokia phone, you'll probably find more places with little or no reception.
There's no perfect network, and few in the US come close to the amazing coverage I get here, http://is.gd/7Poni, or even here, http://is.gd/7PprD.
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