WTH is an "engine log?" On Thu, Feb 11, 2010 at 5:05 PM, Q. Fisher <[email protected]>wrote:
> After jumping through all of Intuit's hoops, thought I could get my taxes > done today while the snow melts (ha!). After a few hours of data entry the > program crashes with an error 25300 that includes a link to Intuit for the > solution! So they must know about it. > > I also found on several ocassions inormation entered into a wprkpage did > not get sent onto the form it was to support, and the numbers had to be > entered in over-ride mode. > > I've not found Turbotax to be buggy in years past, but this year is making > up for it! > > Here's what Intuit's support page says: > > ---------------------------------------------------------------------------------------- > Error 25300 When Using TurboTax > Updated: 1/13/2010 > Article ID: 7760 > It has been reported that Error 25300 occurs when using TurboTax, most > commonly when switching from forms mode to interview mode and when trying to > open a tax file that has already been saved. > We are aware of this issue and are currently investigating it. In order for > us to pinpoint the root cause of the situation, we would like to review > engine logs from affected users. > > ------------------------------------------------------------------------------------------ > -- > Quentin A. Fisher > Bethesda, MD > > > ************************************************************************* > ** List info, subscription management, list rules, archives, privacy ** > ** policy, calmness, a member map, and more at http://www.cguys.org/ ** > ************************************************************************* > -- Judy ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
