Palgrave Macmillan has published a pioneering handbook in marketing of heritage 
conservation services. This book, authored by Izabella Parowicz and entitled 
"Cultural Heritage Marketing - A Relationship Marketing Approach to 
Conservation Services", may be of interest to researchers and students of 
heritage conservation as well as to hands-on heritage conservators, especially 
to those offering their services to private customers.

About the book: Providing an overview of the marketing principles and tools 
that pertain to the area of heritage conservation services, this book combines 
research and practice to offer an alternative to the classical transactional 
marketing approach. Instead, the author argues for the relationship marketing 
approach, promoted and adopted by the Nordic School of Service Marketing. 
Offering a startlingly rare, but logical and practical marketing approach, this 
book also provides food for thought for academics dealing with managerial and 
marketing aspects in the field of cultural heritage and cultural heritage 
services.

About the author: Izabella Parowicz currently works at the Chair of Strategies 
for European Cultural Heritage, Europa-Universität Viadrina in Frankfurt 
(Oder), Germany. She researches arts administration, behavioural economics and 
managerial economics.

Until 26th November, the eBook version is available at a special price (15 
£/$/€). Coupon code: PCW18E

For more details see: https://www.palgrave.com/gp/book/9783030002862


PD Dr. habil. Izabella Parowicz

Europa-Universität Viadrina
Professur für Denkmalkunde
Gr. Scharrnstraße 59
15230 Frankfurt (Oder)
http://denkmalpflege-viadrina.de/




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