>>The real thing is that there should not be any error: it's our
responsibility
>>to provide a seamless update. We have to improve that a lot obviously.
>>Renaud
There may be flaws, but no software can be "perfect". I personally feel you
guys have done an exceptional job on SNF, and considering people can
download it for free, there should not be any complaints, only offers to
assist, or suggestions. If I was a programmer in any way, shape, or form I
would help out more. But unfortunately, I am a lowly sysadmin by trade. =)
Anyways, hats-off to you all at Mandrake for offering the best (IMHO)
products around.
Paul Smith
---------------------------------------------------
Paul W. Smith
Network Operations Analyst
MCP, CLA, CRA, BCCA
Enterprise Services
Metafore
T: 416-778-1300 x7366
F: 416-778-8917
[EMAIL PROTECTED]
http://www.metafore.ca
Anywhere, anytime. 360 degrees by 365 days.
----------------------------------------------------
|--------+---------------------------------------->
| | Renaud Chaillat |
| | <[EMAIL PROTECTED]> |
| | Sent by: |
| | cooker-firewall-owner@linux-ma|
| | ndrake.com |
| | |
| | |
| | 07/27/2001 10:34 AM |
| | Please respond to |
| | cooker-firewall |
| | |
|--------+---------------------------------------->
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|
|
| To: [EMAIL PROTECTED]
|
| cc:
|
| Subject: Re: SV: SV: [Cooker-firewall] Re: Why are update questions not
being answ ered? |
>--------------------------------------------------------------------------------------------------------------------------------------------------|
On Friday 27 July 2001 16:33, you wrote :
> I have dug a bit and have found out this:
>
> gtk+ seems to be a problem with the downloading. All the other packages
> appear in /var/cache but not gtk+ probably some parseproblem ?
>
> xinet and squid has a dependency problem, they say that they need
> /usr/bin/perl .....
> openssl and tcpdump upgrades OK manually.
>
> NO packages get installed with the updatescripts. gtk+, xinet and squid I
> can understand but openssl and tcpdump should have been installed (I did
> try them separetly)
>
Here's the catch: when something has gone wrong, the downloaded packages
_stay_ in /var/cache so that one can check the problem by hand without
downloading the package again.
When you use the web interface, it downloads the selected packages in
/var/cache, then tries to install _all_ rpms in /var/cache. It then cleans
everything if installation was successful.
So when a package breaks the update, it will stay in /var/cache and will
prevent all next updates until this package is removed by hand, meaning
that the problem was looked at carefully.
We could have removed the problematic packages automatically when something
goes wrong (for instance if another needed package was not downloaded), but
this could mean downloading the package again in some cases.
Also, we could report details about errors, but most of the time you would
need to correct things by hand nonetheless.
The real thing is that there should not be any error: it's our
responsibility
to provide a seamless update. We have to improve that a lot obviously.
Renaud
