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Chad wrote:
>

>>drakbug is for people who don't subscribe to cooker. cookers are
>>expected to be able to give better diagnostics than drakbug (ie
>>intelligent bug reports as opposed to automated ones).
>
>
> Exactly your'd want drakbug to be used by those who weren't on the cooker
> list. Those who aren't on cooker list are generally the ones who
produce the
> worst bug reports! If you added the features I mentioned to drakbug
and stuck
> it on the desktop of the RC's in plain view it would probably cut down
on the
> number of bad bug reports that turn up. And having it grab data on
> dependencies, Version and hardware would help in alot of bugs. Think
back to
> the isa sound card problem that was in cooker last week it took half a
dozen
> emails before it was found out that the card was an ISA version.
>

The biggest problem there was the user not doing what he was asked to
do, while flatly refusing to listen to what the developers told him
about his card.

He would most likely have complained that drakbug misrepresented his
hardware anyway.

And we only have the influx of bad bug reports from about RC1 onwards
anyway. If you're going to add 'cooker' to the name of a tool, it had
better have some value the other 85% of the time.

Buchan

- --
|--------------Another happy Mandrake Club member--------------|
Buchan Milne                Mechanical Engineer, Network Manager
Cellphone * Work            +27 82 472 2231 * +27 21 8828820x121
Stellenbosch Automotive Engineering         http://www.cae.co.za
GPG Key                   http://ranger.dnsalias.com/bgmilne.asc
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