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FACORAT Fabrice wrote:
> I've just read an article from a journalist of 01.net (
> http://www.01net.com/article/215463.html ) that spend one week with the
> Mandrake 9.1
> The conclusion if mostly good.
>
> pro :
>       - easy installation
>       - decent good hardware support
>       - good windows offices apps and multim�dia files compatibility
>
> con :
>       - problems using USB digital camera/smart card under gnome. See as
> storage device, icon on desktop but unable to use it or as to launch a
> partition tool.

Should be able to access the files ok, but it would be nice if there
were a format option for it (but what to launch? diskdrake?).

> I think that in this case we should have a special wizard that deals
> with this kind of things and will propose application to install,
> provide tips for using it and finally list problems user may encounter.
>       - miss font form OpenOffice and system. In fact the journalist doesn't
> use drakfont, couldn't figure that drakfont exist ( even worse ).
> So the ability to import font in the system should be add to first time
> wizard, but if first time wizard is run as user we have a problem.

Well, maybe the firsttime wizard should check if /etc/drakfwrc exists,
if not, ask the user if they would like to run the System administration
wizard (and propmt for the password)?

> How
> to show to the user where he could easily add his fonts.
> In fact help should be redesign and provide a desktop user task oriented
> layout with good color scheme/icons (  little bit like XP/OSX ) so that
> when the user open it, he will se that he can : import windows fonts,
> share his directory on his LAN, set a firewall, set internet connection
> sharing, configure TV, configure scanner. A little bit like the wizard
> you can see with Windows 2000 server, or a demo like with Windows Me/XP
> ( Flash demo ? )

Win2k3 server wizard is pretty good (better than win2k server), and has
good a integrated help system. You can find docs for integrating Unix
kerberos systems in it even.

> It seems that most of the time windows user avoid to dig through the
> menu or launch MCC and see what's available.
>       - ISP phone number forget ... I don't know if he use drakconnect or not
> but this is annoying.

Drakconnect has many irritating bugs ... and they don't seem to get
addressed :-(.

>       - Many things not obvious or not correctly explained in the help/doc.

IMHO, instead of just providing a docs package with a menu entry to an
HTML help package, we need an indexed or indexable help system, and help
browsers with search capabilities (and yelp's one doesn't qualify ..).

Regards,
Buchan

- --
|--------------Another happy Mandrake Club member--------------|
Buchan Milne                Mechanical Engineer, Network Manager
Cellphone * Work            +27 82 472 2231 * +27 21 8828820x202
Stellenbosch Automotive Engineering         http://www.cae.co.za
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