Bill,
I appreciate your response, and apparently someone even tried to contact
me by phone (I am sorry I was out all day yesterday). I find this a
refreshing surprise. I realize the reasons behind the decision, perhaps
better than some; but none the less I found the inclusion of KDE 1.99
disturbing. I have found a personal solution though and would like to
let you know, that I am again suggesting people purchase Macmillan
Mandrake, but that they allow me to supply updated CD's. As I mentioned
in my original email my primary reason for suggesting your product
instead of just cutting CD's is your wonderful packaging. I would like
to add that although I am disappointed with this situation (albeit not
entirely of Macmillan's making or Mandrakesoft's either), I have not
given up on your product. I have CC'ed this to the cooker group so that
others might see the positive response (in my opinion) that I have
received from you. I thank you once again for your response.
[EMAIL PROTECTED] wrote:
>
> Jim,
>
> Thanks for your comments on the cooker mailing list. Placing blame on Macmillan for
>these decisions was quite wrong, but you didn't have all the facts at the time of
>your post. I hope you don't feel this way still, as I want to insure there is a
>positive relationship between Macmillan and MandrakeSoft customers. Please let me
>know if you have any questions or if you need additional clarification.
>
> Regards,
> Bill Gardner
>
> *********************************
> Bill Gardner, Acquisitions Editor
> Macmillan Software
> [EMAIL PROTECTED]
> http://www.macmillansoftware.com/
> 317-581-3500 x3092
> *********************************
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]
> >
> > Sent: Sunday, October 29, 2000 8:45 PM
> > To: [EMAIL PROTECTED]
> > Cc: McKay, Jeannie; pr
> > Subject: Re: [Cooker] Sad state of pre-releasing to consumers
> >
> >
> > Not only can we warn people, we can let Macmillan know how we
> > feel about
> > it. I personally have sent over 50 people in just the last 6
> > months (I
> > started keeping records) to buy Mandrake 7.0/7.1 at Staples here in
> > town. I know I could have burned them a copy (for some I did) but for
> > the rest having a manual (as good "cough,cough" as it is)
> > saved some of
> > "my" hair. I know that at least 32 of them did follow my
> > consultations
> > and purchased and installed it. Because of my becoming aware of
> > Macmillan doing this though, I am not only telling everyone
> > from now not
> > to buy Macmillan packaged Mandrake; but I am also emailing everyone on
> > my list and telling them "not" to buy the Macmillan 7.2. I not only
> > don't want them to think that the Macmillan packaged 7.2 is
> > representative of MandrakeSoft's work, but it would reflect bad on me,
> > and as a professional I can not and will not let that happen. So I am
> > CC'ing this to the only email addresses I can find on Macmillan's
> > website that I believe are pertinent, as well as filling a customer
> > service request. If anyone has better email addresses please let me
> > know. Also I would encourage anyone else who finds this disturbing to
> > do the same. You can't always expect a company to act responsibly,
> > ethically, or morally; you can only let them know that you are taking
> > them to task for their actions. I would like to point out
> > that although
> > I find this a grievous error on Macmillan's part, I also
> > recognize that
> > it could have been worse; I just want them to know that they
> > have taken
> > what I regarded as a convenient distribution of excellent
> > software, and
> > rendered it useless to me and others. Also I would like to ask that
> > anyone who does this doesn't do so in a manner as to cause
> > more disdain
> > for us, by doing so in a unprofessional manner; as I believe that even
> > though the linux revolution is progressing at an alarming rate of
> > expansion and acceptance, the number of zealots that are
> > visible to the
> > press, computing community and industry is simply too high.
> >
> > Graham Percival wrote:
> > >
> > > Millions of electrons died to bring me this message. Was
> > it worth it,
> > > Jason Straight?
> > > > On Sunday 29 October 2000 16:00, you wrote:
> > > > > Well take the Red Hat linux distro and call it Mandrake
> > and redistribute
> > > > > it....
> > > >
> > > > Yeah, but the difference is Mandrake did that and they
> > didn't call it RedHat
> > > > anymore! MacMillan is distribuing "Mandrake Linux 7.2"
> > only it isn't!
> > > >
> > > > it's 7.2rc1 or thereabout. If they are going to do that
> > they need to change
> > > > the name to MacMillan linux 1.0 or whatever.
> > >
> > > They don't *need* to change the name. Unless MandrakeSoft
> > didn't give
> > > MacMillian permission to use their trademarked name (mea
> > culpa about the
> > > "copyright" screw-up on my part), there's nothing that can
> > be done to stop
> > > them.
> > >
> > > Of course, they *should* change the name, or otherwise make
> > it clear that it
> > > is a beta version. But the US market system and legal
> > system go by what is
> > > legal, not by what is right.
> > >
> > > The only thing we can do is to get the word out: the thing
> > called "Mandrake
> > > 7.2" that is sold in Wal-Mart is not the real Mandrake 7.2.
> > >
> > > --
> > > Graham Percival
> >
> > --
> > Thanks,
> > Jim Fritz, President F&H SoftHouse, Inc.
> > 603 East 16th Street Holland, MI 49423
> > Phone: (616) 395-9556 Fax: (616) 395-9557
> >
--
Thanks,
Jim Fritz, President F&H SoftHouse, Inc.
603 East 16th Street Holland, MI 49423
Phone: (616) 395-9556 Fax: (616) 395-9557
