On Wed, 11 Jul 2001, Eaon wrote:

> Have you tried looking here:
> https://qa.mandrakesoft.com/cgi-bin/show_bug.cgi?id=2532  Or how about this
> one: https://qa.mandrakesoft.com/cgi-bin/show_bug.cgi?id=3638  I believe
> these are the bugs you are talking about, correct?  Or something pretty
> close anyway.  That they are in the bug tracking system seems to be

These aren't specifically the bugs. For one thing, "does nothing" is
hardly descriptive enough to be helpful (Note: I am not saying I am not
guilty of this from time to time myself). Also, one of them refers to 8.0
(where rpmdrake worked fine for me). The other says 8.0 beta 1. Again,
this is Cooker, so every time a release is made the bug might change.

> ;-)  ).  He's just a guy, with his own way of doing things, just like any
> one of us.  I think that once a few people have discussed it on the list and
> decided that it is indeed a software bug and not some silly
> configuration/corrupt config file/whatever kind of issue, then the next
> logical step is to put it in bugzilla, and wait for the fix without
> complaining about it more to the list.  That's what archives of the list and

I may also have not been reading the list (e.g. I missed that someone had
reported it before), but it seems that this person who posted (to whom I
replied) did not check to see if it had already been reported. I was not
complaining to Odin, so much as I was frusturated from seeing the same
bug report countless times over the past few days. I realize things take
time to be fixed. I also realize that other people may not notice a bug
has already been brought up. My only problem was when it gets reported
multiple times by multiple people (including myself), then it seems to be
getting a little out of hand.

If Odin had said first time this came up that "This is a bug I'm looking
into it." Then we'd have reason to blame for multiple posts. If someone
had checked the list and at least said "Ok, looks like someone else has
that bug too and already mailed the list". Here, too, we'd have someone to
we'd have reason to blame.

All this said, there is not much correlation between BugZilla and Cooker,
sorry, because bugs from 8.0 and even 8.0 beta 1 (to whichever release
that is referring) do not necessarily any longer apply, even if the same
bug were to show up again after that one had been closed.

I wasn't taking the opportunity to complain so much as I was wishing for
some sort of correlation between the bugs and the list. A lot of it has to
do with the way lists in general are set up, that people get the mail at
varying times, so they may reply to something that has already had a
"fixed" reply sent, but has not yet made it to their mail server at the
time they sent their message.

Maybe the best solution isn't that Mandrake need set soemthing up, but
maybe it has more to do with cooperation between list users.

OK, this email was unnecessarily long...

-- 
Sincerely,

David Walluck
<[EMAIL PROTECTED]>


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