Here is what I initially posted on mandrakeforum but I wanted to know what others thought of this idea...
part of the problem is that there are too many places users are reporting bugs (cooker, expert, forum, alt.os.linux.mandrake, and many others) I was going to suggest creating a "fool-proof" bug reporting wizard in MCC so that anybody, no matter how technically advanced or challenged they are, can report legitamate bug reports that are helpfull Looks like one has already been started! while pulling out every perl script I could find that deals with MCC so I could try my hand at hacking at it I found "drakebug" and "drakebug_report" I think this is definetly a step in the right direction but still needs a lot of improvement. Here is what I think should happen with this.... -user has a problem -user wants to report problem -user launches MCC -> launches DrakeBugWizard (or whatever) -wizard guides them through series of easy question about the problem and automatically creates a report about system statistics + questions/answers from wizard and either (-) mails them somewhere automatically, or if email isn't available... (-) sends you to drakebug.mandraksoft.com (???), or if the net is not up... (-) export report to text file -then autoreply tells user "Thanks...problem is being looked at by our experts" It's just a thought I had. --Brad
