On Sat, 5 Oct 2002, marcos colome wrote: > > You should inform your developers or any other person that is helping you, that they > > must not use bad expression thru the internet. I was testing Mandrake 9.0 in order > > to recommend it for my office, but one of you developers instead of helping others > > they are trying to show that they know too much, and using offensive languages will >not resolve any problem, or pretend to be very important and that they have many >knowledge about computers will not bring cash to the company. I have two > > PHD in sciences and I always listen another person, and I always think that the > > one in front of me have more knowledges than me.They are mistaken, there are too >many Linux distribution on the earth. When I have called Suse they are very nice and >educated people and they help their customers, after this incident I have decided to >use all Suse products for my office,and Red Hat as a second alternative. I could have >recommended Mandrake to many others medical and law firms to use Mandrake, and >others small business and friends of mine, called those Germans at San Francisco and >you will see how they treat their potential customers. I already tested Suse 8.1, and >I already placed several orders for their professional version. You should be more >careful with the kind of people your are selecting outside or inside your business, >as I told you before Linux is not a Lone Ranger anymore there are hundreds of >distribution outside in the market to select and the competition is tough, and it is >a very hard to made a selection because they are all good, the o! nl! > y difference between one bank and another bank is the type of service that they >provide and they customer service manners, because they all sell the same products, >and it is the same case with Linux, The Linux community is big and they are try to >help and there are thousands of books about Linux and Unix and it is different to >Microsoft that it is a closed and selfish system. Mr. Trovaldis created Linux in >order to be used by the people, He could have earned more money than Bill Gates or >Microsoft but he preferred to create a Public license, I admire him and not Bill >Gates, in Europe most of the desktop and servers are running Linux, and > > Brazil is using conectiva or , it is a very good idea to learn from others peoples, >Mandrake is a very old company compare to Redhat, Suse or Caldera, but > > you have progressed a lot in a few years, but do not let a tiny intelectual to affect > > your business >
Please note the following: 1)This is not a support list, it is a development list. When you subscribe to the list, or post to it, one assumes that you are competent enough to be here, and don't get offended easily. Approx 90% of the people who post on this list are not Mandrakesoft employees, and a lot are admins, which means that they often participate on cooker since they are guaranteed of not having the same kinds of issues they have been dealing with the whole day (ie "stupid users" etc). Now, you compare this list to the official support from other companies? I would think that with 2 Ph.Ds you would know that any valid comparison needs to be done under the same conditions. Your comparison is like overhearing through the back door the Chef at one restaurant swearing when he burns himself in the kitchen, and then deciding to go to another restaurant because the waiters there are polite (whereas one of the most important things to compare is the food, and you totally ignore it). If you are referring to the incident I think you are, please reread the thread, and you will see all the Mandrakesoft employees (ie @mandrakesoft, @linux-mandrake addresses are not Mandrakesoft employees, but contributors) handled the issue politely. Now, the fact that you posted this message to this mailing list is also indicative of your misunderstanding of Mandrakesoft. I personally think you have made a mistake, you could be running one distro on your servers and your desktops. We've wasted enough time on threads like this, can you please take this somewhere else in future, we want to get back to work. Buchan -- |----------------Registered Linux User #182071-----------------| Buchan Milne Mechanical Engineer, Network Manager Cellphone * Work +27 82 472 2231 * +27 21 8828820x121 Stellenbosch Automotive Engineering http://www.cae.co.za GPG Key http://ranger.dnsalias.com/bgmilne.asc 1024D/60D204A7 2919 E232 5610 A038 87B1 72D6 AC92 BA50 60D2 04A7
