Hello. On Mon 2003-01-20 at 08:35:22 +0100, [EMAIL PROTECTED] wrote: > "[Bug 912]" <[EMAIL PROTECTED]> writes: [...] > > I just upgraded Mandrake Linux 9.0 to Mandrake Linux 9.1 Beta 2. When I boot > > it, it starts everything and says [OK], but then just displays a blank black > > screen, instead of "obsidian login:" and then the KDE user selection screen > > (obsidian is my host name), or bash, or anything. I didn't have this problem on > > 9.0, though. [...] > @resolution=invalid > > Obviously this is an graphical interface problem. However as you do not provide > any debug information, this bug is invalid.
Well, how about telling him instead what kind of info you need and how
to obtain it (by providing an URL to the page where he could have read
that to begin with)?
Effectively saying "this bug report is not good enough" does not
really help the reporter to provide a better one. I understand that
you have better things to do than teach people how to report bugs, but
providing some URL shouldn't be much work.
Or did I miss anything?
Regards,
Benjamin.
PS: And if there is no URL with that information (I just did look
around for one and did not find any), then how/where should the
reporter have learned what to provide and how to obtain it?
PPS: IMHO, besides "invalid" is the wrong resolution. It usually means
"this is not a bug", which does not really apply in this case.
How about "worksforme": you cannot reproduce the bug (with the
given information).
msg86893/pgp00000.pgp
Description: PGP signature
