On Tue, 2003-02-18 at 22:13, Felix Miata wrote: > Buchan Milne wrote: >
> 1-Have minimal or no familiarity with Mandrake Linux (or any Linux, or > using a CLI, and who may not know report.bug.gz is the same thing as > REPORT~1 GZ) Anyone who still uses a file system that only shows this should know what it means. Maybe Windows should also show that you must 'cd C:\Documen~1\' etc to find your setting? I really do not think this is an issue. > 2-Have just had a Mandrake install fail and have been asked by some > support staffer or other helpful soul simply to "attach > /root/drakx/report.bug.gz" (as did Pixel the day before I filed bug > 1705). > > VFAT is only VFAT to an OS that understands it. Sending a bug report to > Mandrake support does not require a functional OS that understands VFAT. > > Does Mandrake want to be better only for those already using it, or do > they want it also to become better at attracting more people to become > successful Mandrake users? The bug was filed under the assumption that > the latter is true. 95% of users use Windows, which will show it just fine. I do not think Mandrake needs to worry about 0.1% experts who run OS2, I am sure they can figure it out. But I guess changing the documentation all the same would be nice. Buchan --
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