What a shame! I remember when AFB gave the company an award for making
theirproducts so accessible (with braille labels as well as braille
catalogs and instructions). I believe it was sometime in the early
2000s. Those of you who use their prducts might want to contact AFB as
well.
Penny

On 3/30/14, Dale <[email protected]> wrote:
> Howdy Everyone,
>
> I received the message below from Brenda Mueller.
> Please take a minute to read.
> Another  valuable service for the blind is no longer  being provided.
>
> ***
>
> For years I have been ordering from Schwans, and one of that
> company's outstanding features was that it provided braille catalogs
> and cooking instructions to its blind clients.  Today I called for a
> current copy of the product catalog and a current braille copy of its
> cooking instructions that would cover the new products such as baked
> zitti.  As it turns out, according to the representative, Schwans is
> no longer producing the brailled catalogs or instructions.  I really
> took advantage of that service.  I would think that other blind
> customers have done the same, and I think the blind users should be
> notified, so that we can make our views known and perhaps restore the
> brailled ordering catalogs and cooking instructions.
> Since Schwans is a home delivery service it provided a more
> convenient way to obtain foods without paying taxi fares to the groceries
> store
> Thank you.
> Brenda Mueller
> ****
>
>
> Please share this with other blind friends.
> I will be calling Schwans  Monday to lodge a complaint and voice my
> dissatisfaction about this matter.
> I encourage you to call also.
> Schwans 188-724-9267 a list member asking to pass along.
> Keep on Cooking,
> Dale Campbell
> Cooking In The Dark
> Howdy Everyone,
>
> I received the message below from Brenda Mueller.
> ***
>
> For years I have been ordering from Schwans, and one of that
> company's outstanding features was that it provided braille catalogs
> and cooking instructions to its blind clients.  Today I called for a
> current copy of the product catalog and a current braille copy of its
> cooking instructions that would cover the new products such as baked
> zitti.  As it turns out, according to the representative, Schwans is
> no longer producing the brailled catalogs or instructions.  I really
> took advantage of that service.  I would think that other blind
> customers have done the same, and I think the blind users should be
> notified, so that we can make our views known and perhaps restore the
> brailled ordering catalogs and cooking instructions.
> Since Schwans is a home delivery service it provided a more
> convenient way to obtain foods without paying taxi fares to the groceries
> store
> Thank you.
> Brenda Mueller
> ****
>
>
> Please share this with other blind friends.
> I will be calling Schwans  Monday to lodge a complaint and voice my
> dissatisfaction about this matter.
> I encourage you to call also.
> Schwans 188-724-9267 a list member asking to pass along.
> Keep on Cooking,
> Dale Campbell
> Cooking In The Dark
> _______________________________________________
> Cookinginthedark mailing list
> [email protected]
> http://acbradio.org/mailman/listinfo/cookinginthedark
>
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