Thought all would like to read the reply that I received from my
recommendations to Nuwave today.
So you'll see Nuwave's letter then my letter under nuwave's letter.
So enjoy.
-----Original Message-----
From: Alanna B
Sent: Thursday, May 10, 2018 16:01
To: Ron Kolesar
Cc: Customer Service
Subject: A few recommendations from a blind Nuwave Pro Plus oven user.
Hello Ron,
I want to thank you for your input. I will bring this up to a manager and
maybe this can be something for a new product.
Your thought and idea is greatly appreciated!
Thank you.
Alanna B
alann...@nuwavenow.com
Customer Service
Customer Service: 877-689-2838 . Fax: 847-367-5480 NUWAVE, LLC . 1795
N. Butterfield Road, Libertyville, Illinois 60048 www.nuwavenow.com
www.nuwavebrio.com www.nuwaveoven.com www.nuwavepic.com
www.nuwavecookingclub.com www.alsetled.com
-----Original Message-----
From: Ron Kolesar <kolesar16...@roadrunner.com>
Sent: Thursday, May 10, 2018 2:47 PM
To: Customer Service <customerserv...@nuwavenow.com>
Subject: A few recommendations from a blind Nuwave Pro Plus oven user.
Hello, my name is Ron Kolesar and I am blind.
I own a Nuwave pro plus portable oven and love it thus far.
The recommendations I would have are as follows:
1. have the buttons raised just a hair more than what condition they
originally are.
I have Neuropathy setting into my fingertips and the buttons are just a hair
to flush for me.
So I labeled the keypad in Braille.
2. Is there any way of labeling the buttons with raised letters?
Because not all blind people know how to read and or to write braille, and
the raise labels would not only help them out and also would help we who are
having issues with our fingertips as well.
For example.
I labeled my keyboard with braille labeling tape so that I knew which button
is which to learn the layout of the keyboard.
I labeled the keypad in the following way:
1 2 3 ct for cook temperature
second row
4 5 6 rh for reheat
Next row
7 8 9 p for pause and yes if you press the letter p for the pause button
you'll clear the time.
Then the last row
CK for cook 0 st for start
That was how I labeled my keypad.
The reason why I made the recommendation about have raised labels on the
buttons for current and future nuwave ovens, is because I'm noticing that my
braille method is coming off of the keypad.
So just a recommendation for your current and future nuwave ovens, from a
blind nuwave pro plus customer.
Ron Kolesar U.S Ham Radio Station KR3DOG-PA-WCECTM Which stands for
Pennsylvania West County Emergency Com-Tree Manager.
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