*Help Desk* Location : VA Beach,VA Duration : 4-12 Months MAX RATE : $10/hr
REQUIREMENTS: Help Desk / Technical Support 4 Years Windows XP operating system and Microsoft Professional 2007 4 Years Correcting Windows operating system issues 4 Years Trouble-shoot and correct complex PC issues 4 Years Provide service activities on personal computers and laptops. Locate, read, comprehend and follow instructions in online technical service manuals, knowledge bases and publications. Diagnose PC software and hardware issues, including issues with malware. 3 or more years recent experience in a full-time Help Desk / Technical Support position Excellent communication skills; both written and verbal Thorough knowledge of and experience with Windows XP operating system and Microsoft desktop software products, including Office Professional 2007. Ability to provide superior, professional, courteous support to end-users via telephone and in person. Ability to independently trouble-shoot and correct complex PC issues, including issues with the registry, drivers and malware. Extensive experience correcting Windows operating system issues and installing Windows operating systems. 1 or more years experience entering information and working with a trouble-ticket, issue tracking system. Prioritize and schedule own workload. Provide accurate and helpful answers, both written and verbal, to end-users in a professional, courteous and timely manner. Install and configure software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. Manage and report time spent on all work activities. Thanks and Regards. . Neev Roy , Sr. Technical Recruiter, CAT Technology Inc. Voice: 201 257 5081 x 283 Email : [email protected] -- You received this message because you are subscribed to the Google Groups "CorptoCorp" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/corptocorp?hl=en.
