Hi All, Please share some good profiles for the below mentioned requirement from our Client.
PLEASE SEND ME THE RESUME ASAP AT [email protected] Location: Shelton, CT Duration; 6-12 Months Rate: Open Over All Experience : 5-7 years Job Description : This position is responsible for: Administration, configuration, and customization of the Service-Now application suite. Examples of these duties include, but are not limited to: Screen tailoring Workflow administration Report definition and administration Data imports and integrations LDAP integration (foundation data setup) Custom integration with third party software (i.e., Remedy, Quality Center…) Responding to "how to" technical questions Facilitating roll out of new applications and modules Managing upgrades and any related issues Translating business requirements into technical specifications 3rd level support in service restoration Act as the primary technical contact with 3rd party vendor and as an escalation point for service related issues with the vendor provided services Partner with business analysts, project managers, and process owners to develop appropriate technical solutions Develop and maintain a technology road map for the ITSM application portfolio Advises on options, risk, and impacts to business processes and technical architecture during requirement and design sessions Communicate technical problems and solutions to both technical and non-technical audiences A working knowledge of web applications, network protocols, and email (SMTP, POP3) A working knowledge of relational databases A working knowledge of web services integrations Develop and deliver management reports Demonstrated track record designing and implementing innovative ITSM solutions Understanding and experience with workflow engines Knowledge of web based development languages; specifically JavaScript, Ajax, HTML An understanding of the importance for coding standards and the proven ability to develop controls to ensure they are adhered to in practice Understanding of the full application development lifecycle Experience in developing test scripts Good presentation skills Excellent attention to details, ability to multitask, and effective time management skills Strong customer service mindset with ability to appropriately balance risk with service delivery expectations Clear, authoritative and professional communication skills Experience facilitating cross functional meetings Relationship building and collaboration skills Detail oriented and adept at understanding abstract concepts Keen focus on providing exceptional service to internal customers Strong relationship management skills Strong project management skills Skill at resolving conflict and negotiating effectively and tactfully Demonstrated track record as a team player Demonstrated track record as a critical thinker Thanks and Regards Laxmi Technical Recruiter || IT-SCIENT || Phone: 510.972.5227 || Fax: 877.701.4872 ||Email:[email protected] || Web: www.itscient.com || -- You received this message because you are subscribed to the Google Groups "CorptoCorp" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/corptocorp?hl=en.
