*#1) Title: ITSM Change Manager*
Location: Fort Worth, TX
Rate: C2C
Description: ITSM Change Manager will ensure effective use of change
management process and tools in the organization, including ensuring
change management
processes are ad
hered to, and improving or maturing change management strategies and
processes. Will work to drive faster adoption, higher ultimate utilization
and greater pro
ficiency of the change processes that impact employees in the organization, to
increase benefit realization, value creation, and the achievement of results
and
outcomes.

Responsibilities:
Reviews on a daily basis change controls in the change management system of
record to assess and advance or reject according to change management
standards an
d process guidelines.
Ensures change controls are accurate and completed in a timely manner
according to Change Management standards and process guidelines.
Hosts weekly Change Advisory Board (CAB) and /Forward Schedule of Change
(FSC) meeting to review and approve change controls.
Work directly with engineers and tower leaders to ensure Change Management
processes are followed.
Works to maintain Change Management processes and drive continuous process
improvement.
Other duties may include documenting change issues, change control system
issues and recording and addressing client or service team challenges and
opportunit
ies.
Assists in monitoring progress of Change Management process execution; as
well as reviewing weekly reports.
If needed be available to serve as On-call for emergency CAB (eCAB)
meetings.

Requirements:
Experience in change management, as well as familiarity with other aspects
of the ITIL frameworks.
Solid understanding of business systems, infrastructure, ITIL v3 process
requirements.
Clearly understands the Change Management framework and how it interacts
with the Configuration management frameworks.
Proficiency in MS Excel, reporting and analysis capabilities.
Able to produce spreadsheets and appropriate diagrams to produce Change
Management KPI performance reports.
Ability to write process documentation.
Ability to relay process requirements clearly to others.
Able to drive to detail but also step back and look at the broader view
Well organized and able to successfully multi-task as needed.


 *#2) Title: Cargo Revenue Accounting SME*
Location: Dallas, TX
Rate: C2C
Description: Cargo Revenue Accounting SME : Seeking an experienced Subject
Matter Expert in air cargo revenue accounting processes including accounts
receivable, accounts payable, general ledger, daily/monthly close,
electronic billing, electronic invoicing, clearing and settlement, dispute
process and refunds and electronic payments. Candidate must have strong
leadership, communication and facilitation skills and must be able to
facilitate requirements gathering workshops with 20+ people. Prior
experience with air cargo industry is a must. Knowledge of IATA standards
and platforms for electronic billing and settlement such as CASS, SIS etc
required. Experience with custom software implementation projects preferred.
*Airline experience not required.*
• SME in accounting processes including accounts receivable, accounts
payable, general ledger, daily/monthly close, electronic billing,
electronic invoicing, clearing and settlement, dispute process and refunds
and electronic payments.
• Candidate must have strong leadership, communication and facilitation
skills and must be able to facilitate requirements gathering workshops with
20+ people.
• Experience in Business Analysis and writing use cases

-- 

Thanks and best regards,



*Ram*

Tech Recruiter

www.miracleconsult.com


 Specialized in SAP Online Training || Recruiting || SAP Total solutions

http://miracleconsult.com/miracle_education

Training: SAP EWM || SAP SUCCESS FACTOR || SAP TM and others.


 Add: https://in.linkedin.com/in/ram4ever

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