*Services IT Program Manager*

*Lincolnshire, IL*

6+ Months



Functional expertise in CRM/Services and

Project Management for large programs.

*Mandatory Skillset:*

*Strong Program Management Skills* w/Functional expertise in Services/CRM
areas.



•        Professional expertise in managing large scale Business
transformation projects and migrations to ERP environments

•        Knowledge in Siebel CRM modules like Contact center, Install Base,
Service Contracts (Warranty + Service Agreements), Depot Repair is a must
and other modules like Service parts planning, Spare parts management
exposure

•        Project schedule management, Scope management, Risk management and
must be able to drive multiple teams effectively

•        Project stakeholder management and drive/conduct workshops,
focused sessions, management cadences as and when needed

•        Strong Leadership, analytical thinking, problem solving, and great
communication skills.

•                    Hands-on knowledge in CRM suite

•                    PMP certified

Greater knowledge of the business side of IT

Program Management Exposure in Siebel CRM modules

Excellent written and verbal communication skills and the ability to
interact professionally with a diverse group of executives, managers and
subject matter experts

Working knowledge of MS Word, Outlook, Excel and MS Project.

Ability to make effective decisions under pressure.

Ability to think analytically and should be a problem

Ability to gather and interpret relevant data and information.







*Thanks & Regards*



*Hemendra Kumar*

Insigma Inc | 1920 Association Drive Suite # 302, Reston, VA 20191

Phone: 703-468-3024  I Email: hemendra.ku...@insigmainc.com



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