*Position: Solution Architect with experience in call centers* *Location: NYC, NY*
*Duration: 6+ months* *Description:* Seeking a Solution Architect with experience in *call centers* for financial institutions who will be responsible for leading strategic initiatives, designing architectural and system roadmaps and driving and mentoring a team of very experienced resources. *The candidate must have strong experience working with skill based routing utilizing Genesis and experience with Contact Center*. The ideal candidate will be fanatical about getting a job done and done right and will work successfully with little guidance from the top. The candidate must be available to work onsite 5 days a week at the client office. The candidate must be comfortable and have experience working in a fast-paced, high-pressure environment and have a history of successfully taking projects that involve multiple teams and disciplines (UI/UX, Integration, Data, etc) from inception and design to completion and go-live. *Required skills* Genesis- specifically skill based routing Contact Center Creating roadmaps Leading strategic initiatives Ability to lead and mentor teams Excellent communication- both written and oral *Additional Skills* Project management experience- PMP, SCRUM a plus Data analysis Training *Please respond with your updated resume & the below requested details* Complete Name: Work Authorization/ Visa Status: Availability: Current Location: Willing to Relocate: Hourly Rate expectation: Best Time to reach: Best Contact Number: Currently working: Reason for Change of employment: *Contact Person* *Vinu Pillai* *Ph: 864-465-4100 * *Email: **v...@gsquire.com* <v...@gsquire.com> *Note C2C Vendors: Please Send me an invite to receive requirements everyday: * *https://groups.google.com/forum/?hl=en-GB#!forum/c2c-requirementss* <https://groups.google.com/forum/?hl=en-GB#!forum/c2c-requirementss> *https://in.linkedin.com/pub/vineetha-pillai/29/224/6b5* <https://in.linkedin.com/pub/vineetha-pillai/29/224/6b5> -- You received this message because you are subscribed to the Google Groups "CorptoCorp" group. To unsubscribe from this group and stop receiving emails from it, send an email to corptocorp+unsubscr...@googlegroups.com. To post to this group, send email to corptocorp@googlegroups.com. Visit this group at https://groups.google.com/group/corptocorp. For more options, visit https://groups.google.com/d/optout.
