*Please send me the profiles at **[email protected]*
<[email protected]>
*Job Title: Sr. WCS Support Developer/Lead*
*Location : **Middleton, WI *
*Duration : **6+ months*
*Job Description:*
*Must Have Skills:
*
- Hands on WCS Framework and Should have deep understanding and
expertise in Endeca/IBM WCS/Java/J2EE
*Desired Skills: *
- Hands on WCS Framework
- Should have deep understanding and expertise in Endeca/IBM
WCS/Java/J2EE.
- Atleast 2-3 years of onsite experience working in support engagement
- Solid understanding of dev and support experience
*Roles / Responsibilities: *
- Hands on WCS Framework
- Should have deep understanding and expertise in Endeca/IBM
WCS/Java/J2EE.
- At least 2-3 years of onsite experience working in support engagement
- Solid understanding of dev and support experience
- Good communication and customer facing skills
- Lead for Bug fix/Enhancement tracks, onsite/offshore interaction, peak
planning and other lead activities such as Status
(Daily/Weekly/Monthly/Quarterly) reports, customer communication,
governance reports
- Technical experts in resolving issues that are typically difficult or
subtle, participate in management, prioritization, minor enhancements,
break fix activities, problem management, stability analysis, etc.
- Skillset to perform 80-20 analysis, RCA, problem changes/CRs,
communication on the releases and problem ticket closure and the tools used
(SNOW, JIRA)
- Skillset to monitor Batch jobs and the tools used
- Able to demonstrate initiative and a proactive approach to daily tasks
and Continuous service improvements (CSI)
- Strong interpersonal and communication skills with a proven ability to
communicate with senior executives
*Deepak Gulia *| Simplion – cloud*.* made simple
Direct: 408-717-4886 | Fax: 408-935-8696 | Email: [email protected]
*GTALK **:- **[email protected]*
<[email protected]>
*LinkedIn* *https://in.linkedin.com/in/deepak-gulia-308a2b9b*
<https://in.linkedin.com/in/deepak-gulia-308a2b9b>
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